We deliver customisable solutions to complex ticketing problems which immediately streamlines business processes - allowing you to make informed, real-time business decisions better while enhancing service delivery. We also provide efficient admission controls with turnstile integration, direct admission scanning and real-time admission reporting solutions.
STiX Cloud is the backbone of our Singapore operations and our network of Authorised Agents, Call Center, Box Offices and the SISTIC website, providing ticketing and ticketing-related services in Singapore, Malaysia, Indonesia, Hong Kong and Macau. We can work with our global partners to extend your reach.
SISTIC has the ability and experience in integrating our ticketing system to other systems (e.g. finance / CRM/ ERP) and partners. STiX Cloud supports numerous online ticketing services, integrating 3D venue layouts, e-wallets and chatbots. Centered to manage ticket sales, inventory and integration possibilities, we help ensure that all your business needs are met.
Built and based in Singapore and supported by a local team, we have the ability to react nimbly to changing requirements and localisations needs. Our standard SLA is 99.5%, tied back-to-back with our service providers that are providing us services like cloud hosting, data centre co-location, internet and leased lines connectivity. Our setup is also based on High Availability) design.
- Event Configuration Tool
- Online Sales Booking Engine
- Ticket Sales & Management
- Access Control System
- Open API
- Business Intelligence
SISTIC’s Product Design team practices a human-centric approach in designing any new products or features, making sure all key stakeholders are involved in the design process through various methods like contextual interviews, job shadowing, usability testing and surveys.
Artefacts such as wireframes and prototypes are used for testing and validation before the team embarks on a development phase to mitigate the risk of developing unwanted or unusable products and features.