Why SISTIC

Manage Complex  Ticketing Features

Manage Complex Ticketing Features

Built and based in Singapore and supported by a local team, STiX Cloud delivers customisable solutions to complex ticketing problems. The solution immediately streamlines business processes, makes informed, real-time business decisions easier and enhances service delivery, helping you grow your market share and revenue.

Global Sales Network

Global Sales Network

STiX Cloud is the backbone of our Singapore operations and our network of Authorised Agents, Call Center, Box Offices and the SISTIC website, providing ticketing and ticketing-related services in Singapore, Malaysia, Indonesia, Hong Kong and Macau. 

Easy API Integration

Easy API Integration

STiX Cloud supports numerous online ticketing services systems, integrating 3D venue layouts, e-wallets and chatbots. The platform is centered to manage ticket sales, inventory and integration possibilities, ensuring that all your business needs are met.

Local Support

Local Support

The platform also has efficient admission control using the Access Control System (ACS) with various configuration rules. Customers can go digital with e-tickets which are easily scanned through their mobile phones. ACS also facilitates turnstile integration, direct admission scanning and real-time admission reports.
 

Our Ticketing System

STiX Cloud 

- Event Configuration Tool
- Online Sales Booking Engine
- Ticket Sales & Management
- Access Control System
- Open API
- Business Intelligence

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Product Design Methodology

SISTIC’s Product Design team practices a human-centric approach in designing any new products or features, making sure all key stakeholders are involved in the design process through various methods like contextual interviews, job shadowing, usability testing and surveys. 

Artefacts such as wireframes and prototypes are used for testing and validation before the team embarks on a development phase to mitigate the risk of developing unwanted or unusable products and features.
 

Strategy

  • Product Vision
  • Brand Strategy
  • Measure of Success
  • User Interviews
  • Content Audit

Discovery

  • Business Requirements
  • Analytics Review
  • Content Audit
  • User Interviews
  • Ethnography Research

Analysis

  • Use Case
  • Experience
  • Map
  • Workflow

Design

  • Prototype
  • Usability Testing

Production

  • P.O.C
  • Beta Launch
  • User Testing
  • Release

Clients

We also leverage a wide network of Authorised Agents, partners, our call center and Box Offices to provide ticketing and ticketing-related services in Singapore, Malaysia, Indonesia, Hong Kong and Macau.

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