Why SISTIC

Advanced, Customised Ticketing

Advanced, Customised Ticketing

We deliver customisable solutions to complex ticketing problems which immediately streamlines business processes - allowing you to make informed, real-time business decisions better while enhancing service delivery. We also provide efficient admission controls with turnstile integration, direct admission scanning and real-time admission reporting solutions.

Global Sales Network

Global Sales Network

STiX Cloud is the backbone of our Singapore operations and our network of Authorised Agents, Call Center, Box Offices and the SISTIC website, providing ticketing and ticketing-related services in Singapore, Malaysia, Indonesia, Hong Kong and Macau. We can work with our global partners to extend your reach.

System Integrations

System Integrations

SISTIC has the ability and experience in integrating our ticketing system to other systems (e.g. finance / CRM/ ERP) and partners. STiX Cloud supports numerous online ticketing services, integrating 3D venue layouts, e-wallets and chatbots. Centered to manage ticket sales, inventory and integration possibilities, we help ensure that all your business needs are met.

Local Support

Local Support

Built and based in Singapore and supported by a local team, we have the ability to react nimbly to changing requirements and localisations needs. Our standard SLA is 99.5%, tied back-to-back with our service providers that are providing us services like cloud hosting, data centre co-location, internet and leased lines connectivity. Our setup is also based on High Availability) design.​

Our Ticketing System

STiX Cloud 

- Event Configuration Tool
- Online Sales Booking Engine
- Ticket Sales & Management
- Access Control System
- Open API
- Business Intelligence

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Product Design Methodology

SISTIC’s Product Design team practices a human-centric approach in designing any new products or features, making sure all key stakeholders are involved in the design process through various methods like contextual interviews, job shadowing, usability testing and surveys. 

Artefacts such as wireframes and prototypes are used for testing and validation before the team embarks on a development phase to mitigate the risk of developing unwanted or unusable products and features.
 

Strategy

  • Product Vision
  • Brand Strategy
  • Measure of Success
  • User Interviews
  • Content Audit

Discovery

  • Business Requirements
  • Analytics Review
  • Content Audit
  • User Interviews
  • Ethnography Research

Analysis

  • Use Case
  • Experience
  • Map
  • Workflow

Design

  • Prototype
  • Usability Testing

Production

  • P.O.C
  • Beta Launch
  • User Testing
  • Release

Clients

We also leverage a wide network of Authorised Agents, partners, our call center and Box Offices to provide ticketing and ticketing-related services in Singapore, Malaysia, Indonesia, Hong Kong and Macau.

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