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MAKE A DIFFERENCE WITH SISTIC TODAY!
SISTIC is Singapore’s leading ticketing services company and one of the country’s top e-commerce sites. We provide ticketing services and solutions for more than 1,000 events each year, working with event promoters on some of the hottest global and local acts. Be it a pop concert, a musical, theatre, family entertainment or a sports event, we work with our partners to build lasting memories, ensuring you can purchase tickets to any performance easily and securely via a vibrant marketplace that caters to your shopping style.

SISTIC is in the business of entertainment; we don’t just sell tickets. We get the party started.

We currently have a number of available positions and invite you to be a part of our team.

Working Location: Singapore Post Centre (Paya Lebar)

A CAREER WITH SISTIC

IT SERVICES, Applications
ASSISTANT MANAGER, IT Application

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We are looking for individual who are highly motivated to join our IT teams to provide effective IT assistance to our business users resolving any IT related applications usage and technical issues efficiently, including a board range of queries within the business operating system.

You will assist the Senior Manager/Manager, IT Applications in planning, organizing and direct all activities for projects implementation to achieve the project goals and objectives in the most efficient and effective manner achieving the highest service level.

Job Responsibilities:
  • Supervise and motivate team members in delivering the tasks assigned
  • Ensure compliance with Sistic software development processes and procedures, including those required for audit and regulatory compliance
  • Lead the team members to provide technical leadership and guidance
  • Provide production support to the internal business user and clients
  • Provide application support and enhancements to existing applications. Defines system requirements, priorities, and viable alternatives. Coordinates the efforts of staff to locate, assess, test, and maintain the systems.
  • Performs analysis and makes recommendations in areas that require a high level of technical competency.
  • To be able to performs a variety of complex programming tasks, such as designing, analysis, troubleshooting, documenting, and coding program logic


Pre-requisites:
  • Degree in Computer Science, IT or equivalent
  • Preferably with 6 years in software development experience in Java technologies like Java Standard Edition and Java Enterprise Edition
  • Good knowledge on design pattern, i.e. Java blue prints, MVC GOF and able to apply the pattern to effectively solve common design problems
  • Good experience in Oracle database, Web technologies, Web services, Unix, System integration


IT SERVICES, Applications
SYSTEM ANALYSTS (CONTRACT 1 YEAR)

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We are looking for individual who are highly motivated to join our IT teams to provide effective IT assistance to our business users resolving any IT related applications usage and technical issues efficiently, including a board range of queries within the business operating system.

Successful candidates will be responsible for design, develop and manage ticketing applications using Java, Internet and related technologies. He/she will assist in the development of the system functionality and specific system solution to meet the business requirement under application group.

Pre-requisites:
  • Degree in Computer Science, IT or equivalent
  • Preferably at 4-8 years of experience in front-end web design and development
  • Solid understanding of Front End technologies(Java, JavaScript, JQuery, HTML5, CSS3, Bootstrap)
  • Experience in using new Javascript frameworks like React JS or Angular JS for client-side applications


IT SERVICES, Applications
APPLICATION SUPPORT PROGRAMMERS (CONTRACT 1 YEAR)

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We are looking for individual who are highly motivated to join our IT teams to provide effective IT assistance to our business users resolving any IT related applications usage and technical issues efficiently, including a board range of queries within the business operating system.

Job Responsibilities:

The individual will involve in the following areas of responsibilities:

  • 1st level troubleshooting of applications usage, cause of applications defect and data related issues to internal and external customers
  • Assist in resolving technical issues and follow-up on cases to ensure problem is resolve
  • Escalate incident or problem cases to Team Lead or Manager where necessary
  • Track and ensure service levels for technical support are constantly met
  • Able to standby on weekends to provide support to customers


Pre-requisites:
  • Diploma in Computer Science, IT or equivalent
  • Preferably with 1 -2 years related experience in software application support
  • Fresh Diploma are welcome
  • Knowledge in Java, PHP, SQL, Unix, HTML, JS, CSS, JSP
  • Good understanding of standard SLA practices and ability to track issues effectively
  • A high level of commitment, good analytical and problem solving skills


PART-TIME
PART-TIME - CUSTOMER SERVICE ASSISTANTS

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The successful candidate will be tasked assist customers with ticket bookings for events, handle enquiries and attend to hotline calls in the Call Centre.

Pre-requisites:
  • GCE "O" /"A" Level/ITC/NTC
  • Good communication skills
  • A team player, task oriented and possess good customer service skills
  • Perform rotating shift schedules including weekends and public holidays

Working Hours
Rotating Shift:

9.45 a.m. to 2.00 p.m.

1.45 p.m. to 6.00 p.m.

5.45 p.m. to 10.00 p.m.



2017 Formula 1
PART-TIME CUSTOMER SERVICE ASSISTANTS (Ticket Seller)

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The successful candidate will be tasked assist customers with the following:

  • Ticket bookings for F1 (handling cash, using the ticketing system to book tickets)
  • Delivery of tickets to various locations
  • Handle enquiries from customers
  • Printing of the F1 tickets

Able to commit from mid of August 2017 to 18 September 2017

Pre-requisites:
  • GCE 'O'/'A' Level/ITC/NTC
  • Good communication skills
  • A team player, task oriented and possess good customer service skills
  • Perform rotating shift schedules

Working Hours: Rotating Shift

Between 9am to 10pm daily

Working Location:

Singapore Post Centre / Raffles City Convention Center



Only Singaporean and PR need to apply.

Please indicate the working hours and days that you are able to commit on a regular basis and email your complete CV with expected salary to recruit5@sistic.com.sg before 15th August 2017.

Only short-listed candidates will be notified.