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MAKE A DIFFERENCE WITH SISTIC TODAY!
SISTIC is Singapore’s leading ticketing services company and one of the country’s top e-commerce sites. We provide ticketing services and solutions for more than 1,000 events each year, working with event promoters on some of the hottest global and local acts. Be it a pop concert, a musical, theatre, family entertainment or a sports event, we work with our partners to build lasting memories, ensuring you can purchase tickets to any performance easily and securely via a vibrant marketplace that caters to your shopping style.

SISTIC is in the business of entertainment; we don’t just sell tickets. We get the party started.

We currently have a number of available positions and invite you to be a part of our team.

Working Location: Singapore Post Centre (Paya Lebar)

A CAREER WITH SISTIC

IT SERVICES, Applications
SYSTEM ANALYSTS (CONTRACT 1 YEAR)

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We are looking for individual who are highly motivated to join our IT teams to provide effective IT assistance to our business users resolving any IT related applications usage and technical issues efficiently, including a board range of queries within the business operating system.

Successful candidates will be responsible for design, develop and manage ticketing applications using Java, Internet and related technologies. He/she will assist in the development of the system functionality and specific system solution to meet the business requirement under application group.

Pre-requisites:
  • Degree in Computer Science, IT or equivalent.
  • Preferably at 3 years of experience in front-end web design and development
  • Solid understanding of Front End technologies(JavaScript, JQuery, HTML5, CSS3, Bootstrap)
  • Experience in using new Javascript frameworks like React JS or Angular JS for client-side applications


CUSTOMER SERVICE & CHANNEL OPERATIONS
PROJECT EXECUTIVES

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You will be one of the key teams assisting the Project Manager/Senior Executive managing projects with the department who are at the forefront helping ticket buyers with their needs.

Job Responsibilities:
  • Perform Duty Manager’s role to manage and motivate a team of customer service assistants within the contact centre
  • Attend and process ticketing enquiries or bookings via phone and email
  • Generate and compile sales and performance reports
  • Processing and fulfilment of tickets
  • Coordination for new recruitment
  • Perform any other duties as assigned

Pre-requisites:
  • Diploma in Business Admin or any other relevant qualifications
  • Fresh graduates are welcome apply
  • Good interpersonal and communications skills
  • Strong team player willing to provide exceptional services to exceed expectations
  • Possess initiative and ability to work under pressure in a fast-pace environment
  • Able to speak Mandarin(to liaise with Mandarin speaking associates)
  • Able to perform rotating shift schedules
  • Candidate will be required to commit to long hours during special launches and event week

Product Design/QA
QA Executive (1 year Contract)

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We are looking for individual who are highly motivated to join our Product Design/Quality Assurance teams to provide effective testing of our ticketing systems and ensure that the functions work properly and efficiently before it is release to users or clients.

The individual will involve in the following areas of responsibilities

  • Review the Requirements Specifications from Users to understand the system and identify testing requirements.
  • Develop the test cases based on the Requirements
  • Execute the tests, maintaining proper documentations
  • Analyze results and work with IT developer to fix and re-test the bugs.
  • Guide and lead a small group of part-time testers.

Pre-requisites:
  • GCE "O" /"A" Level/ITC/NTC
  • Fresh graduates are welcome
  • Good communication skills
  • Proficient in basic usage of computer, Microsoft word/excel
  • Commitment to quality and attention to detail
  • Problem solving skills


PART-TIME
PART-TIME - CUSTOMER SERVICE ASSISTANTS

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The successful candidate will be tasked assist customers with ticket bookings for events, handle enquiries and attend to hotline calls in the Call Centre.

Pre-requisites:
  • GCE "O" /"A" Level/ITC/NTC
  • Good communication skills
  • A team player, task oriented and possess good customer service skills
  • Perform rotating shift schedules including weekends and public holidays

Working Hours
Rotating Shift:

9.45 a.m. to 2.00 p.m.

1.45 p.m. to 6.00 p.m.

5.45 p.m. to 10.00 p.m.



PART-TIME - QA Testers

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The successful candidate will be tasked to test all the ticketing system features and ensure that the functions work properly and efficiently before the system is deployed to end-users or clients.

Working Hours
Rotating Shift:

10.00 a.m. to 6.00 p.m.

10.00 a.m. to 2.00 p.m.

2.00 p.m. to 6.00 p.m.


Minimum 3 to 5 days per week
Successful candidates will be scheduled according to our testing environment and schedule.


Pre-requisites:
  • GCE "O" /"A" Level/ITC/NTC
  • Good communication skills
  • Proficient in basic usage of computer, Microsoft word/excel
  • Commitment to quality and attention to detail
  • Problem solving skills


Only Singaporean and PR need to apply.

Please indicate the working hours and days that you are able to commit on a regular basis and email your complete CV with expected salary to recruit5@sistic.com.sg before 31st January 2017.

Only short-listed candidates will be notified.