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MAKE A DIFFERENCE WITH SISTIC TODAY!
SISTIC is Singapore’s leading ticketing services company and one of the country’s top e-commerce sites. We provide ticketing services and solutions for more than 1,000 events each year, working with event promoters on some of the hottest global and local acts. Be it a pop concert, a musical, theatre, family entertainment or a sports event, we work with our partners to build lasting memories, ensuring you can purchase tickets to any performance easily and securely via a vibrant marketplace that caters to your shopping style.

SISTIC is in the business of entertainment; we don’t just sell tickets. We get the party started.

We currently have a number of available positions and invite you to be a part of our team.

Working Location: Singapore Post Centre (Paya Lebar)

A CAREER WITH SISTIC

FINANCE
ACCOUNTANT

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We are looking for an individual who is highly motivated to join our Finance team to handle the daily management of accounting and financial activities of the company.

The successful applicant will also be responsible for providing support to the Sales and Operations teams.

Job Responsibilities:
  • Review GL, AP, AR, audit schedules etc. Review quarterly GST reports and liaison with auditors & tax agent
  • Preparation of management & board report, and variance analysis
  • Review monthly audit schedules
  • Prepare yearly budget
  • To lead and supervise 5 staff


Pre-requisites:
  • Degree in Accounting/ACCA
  • Preferably with 4 -5 years relevant experience with mix of Internal or External Audit with commercial experience
  • Proficiency in Microsoft Office, especially with Excel & Word
  • Must be a team player who is task oriented with good interpersonal & analytical skills


IT SERVICES, Applications
ASSISTANT MANAGER, IT Application

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We are looking for an individual who is highly motivated to join our IT team to provide assistance to our business users by resolving any IT related applications usage and technical issues efficiently, including a board range of queries within the business operating system.

You will assist the Senior Manager/Manager of IT Applications in planning, organizing and directing all project requirements to ensure that business goals and objectives are met.

Job Responsibilities:
  • Supervise and motivate team members in delivering the tasks assigned
  • Ensure compliance with SISTIC’s software development processes and procedures, including those required for audit and regulatory compliance
  • Lead the team members to provide technical leadership and guidance
  • Provide production support to internal business user and clients
  • Provide application support and enhancements to existing applications. Define system requirements, priorities, and viable alternatives. Coordinate the efforts of staff to locate, assess, test, and maintain the systems
  • Perform analysis and make recommendations in areas that require a high level of technical competency.
  • To be able to perform a variety of complex programming tasks, such as designing, analysis, troubleshooting, documenting, and coding program logic


Pre-requisites:
  • Degree in Computer Science, IT or equivalent
  • Preferably with 6 years in software development experience in Java technologies like Java Standard Edition and Java Enterprise Edition
  • Good knowledge on design pattern, i.e. Java blue prints, MVC GOF and able to apply the pattern to effectively solve common design problems
  • Good experience in Oracle database, Web technologies, Web services, Unix, System integration


IT SERVICES, Applications
SYSTEM ANALYSTS (CONTRACT 1 YEAR)

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We are looking for an individual who is highly motivated to join our IT team to provide effective IT assistance to our business users by resolving any IT related applications usage and technical issues efficiently, including a board range of queries within the business operating system.

The successful candidate will be responsible for designing, developing and managing ticketing applications using Java, Internet and related technologies. He/she will assist in the development of the system’s functionality and establish specific system solutions to ensure that business requirements under the application group are met.

Pre-requisites:
  • Degree in Computer Science, IT or equivalent
  • Preferably with 4-8 years of experience in front-end web design and development
  • Good understanding and knowledge of Front End technologies (Java, JavaScript, JQuery, HTML5, CSS3, Bootstrap)
  • Experience in using new Javascript frameworks like React JS or Angular JS for client-side applications


IT SERVICES, Applications
APPLICATION SUPPORT PROGRAMMERS (CONTRACT 1 YEAR)

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We are looking for an individual who is highly motivated to join our IT team to provide effective IT assistance to our business users by resolving any IT related applications usage and technical issues efficiently, including a board range of queries within the business operating system.

Job Responsibilities:

The individual will involve in the following areas of responsibilities:

  • 1st level troubleshooting of applications usage, cause of applications defect and data related issues to internal and external customers.
  • Assist in resolving technical issues and follow-up on cases to ensure problems are resolved
  • Escalate incident or problem cases to the Team Leader or Manager when necessary
  • Track and ensure service levels for technical support are constantly met
  • Able to standby on weekends to provide support to customers


Pre-requisites:
  • Diploma in Computer Science, IT or equivalent
  • Preferably with 1 – 2 years related experience in software application support
  • Fresh Diploma holders are welcome to apply
  • Knowledge in Java, PHP, SQL, Unix, HTML, JS, CSS, JSP
  • Good understanding of standard SLA practices with the ability to track issues effectively
  • A high level of commitment with good analytical and problem-solving skills


CLIENT SERVICE
Account Executive (CONTRACT 6 MONTHS)

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Do you have an interest in the arts and entertainment industry? Are you dynamic, highly motivated and meticulous, with a proven record in client servicing? We want you to join our team!

Be a key representative for SISTIC and liaise with some of the biggest players in the arts and entertainment industry. If you are lucky, you just might have your photo taken with your favorite idol.

Job Responsibilities:

You will be working closely with our clients to provide the best ticket management services for their events in order to maximise ticket sales. As the key account person, you will lead the administration of ticket sales through the various SISTIC sales channels.

Representing SISTIC, you will be the go-to person for clients, ensuring that their needs are met. You will visit clients regularly, further developing business relationships and enhancing the quality of service.

Pre-requisites:
  • Diploma in Business Admin or 'A' Level holders
  • Fresh graduates are welcome
  • Preferably 2 years of working experience in account servicing
  • Meticulous and a strong team player providing exceptional service to exceed expectations
  • Good communication and problem-solving skills


CLIENT SERVICE
Product Executive (CONTRACT 6 MONTHS)

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Do you have an interest in the arts and entertainment industry? Are you dynamic, highly motivated and meticulous, with a proven record in client servicing? We want you to join our team!

You will work closely with Account Executive Team to understand Client’s needs, configure their tickets sales requirements into the system for sale through SISTIC’s distribution network and providing support to assist in their inventory management and sales.

Job Responsibilities:
  • To configure events / products accurately into the ticketing system and database based on Client’s requirements to be available for sale through all SISTIC distribution channels
  • To provide support to the Account Executive team for the following:
    • System configuration and programming as and when required
    • Advise Account Executive on capabilities of the SISTIC ticketing system
    • Assist in the reconfiguration of any additional changes or requirements when needed
  • Update and maintain past & current events information with a proper filling system of all documents
  • Liaise with cross functional team members to ensure that all event details and information are configured accurately and disseminated to clients


CUSTOMER SERVICE & CHANNEL OPERATIONS
PART-TIME - CUSTOMER SERVICE ASSISTANTS

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The successful candidate will be tasked assist customers with ticket bookings for events, handle enquiries and attend to hotline calls in the Call Centre.

Pre-requisites:
  • GCE "O" /"A" Level/ITC/NTC
  • Good communication skills
  • A team player, task oriented and possess good customer service skills
  • Able to perform rotating shift schedules including weekends and public holidays

Working Hours
Rotating Shift:

9.45 a.m. to 2.00 p.m.

1.45 p.m. to 6.00 p.m.

5.45 p.m. to 10.00 p.m.



PRODUCT DESIGN/QA
QA Executive (CONTRACT 6 MONTHS)

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We are looking for an individual who is highly motivated to join our Product Design/Quality Assurance team to provide effective testing of our ticketing systems and ensure that the functions work properly and efficiently before it is released to users or clients.

The individual will be involved in the following areas of responsibilities

  • Review the Requirements Specifications from users to understand the system and identify testing requirements.
  • Develop the test cases based on the requirements
  • Execute the tests while maintaining proper documentations
  • Analyze results, troubleshoot bugs and follow up with IT developers to ensure all errors are fixed
  • Guide and lead a small group of part-time testers
Pre-requisites:
  • GCE 'O'/'A' Level/ITC/NTC
  • Fresh graduates are welcome
  • Good communication skills
  • Proficiency in Microsoft Office, especially with Excel & Word
  • Commitment to quality with a keen eye for details
  • Good problem-solving skills


2017 Formula 1
PART-TIME CUSTOMER SERVICE ASSISTANTS (Ticket Seller)

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The successful candidate will be tasked assist customers with the following:

  • Ticket bookings for F1 (handling cash, using the ticketing system to book tickets)
  • Delivery of tickets to various locations
  • Handle enquiries from customers
  • Printing of the F1 tickets
Able to commit from mid of August 2017 to 18 September 2017 Pre-requisites:
  • GCE 'O'/'A' Level/ITC/NTC
  • Good communication skills
  • A team player who is task oriented and possesses good customer service skills
  • Perform rotating shift schedules

Working Hours: Rotating Shift

Between 9am to 10pm daily

Working Location:

Singapore Post Centre / Raffles City Convention Center



Only Singaporean and PR need to apply.

Please indicate the working hours and days that you are able to commit on a regular basis and email your complete CV with expected salary to recruit5@sistic.com.sg before 31st August 2017.

Only short-listed candidates will be notified.